Online Terms And Conditions Of Sale
1 The Contract Between Us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted, unless otherwise agreed. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
2 Business Service Only
2.1 Our website is directed primarily at commercial enterprises in the United Kingdom.
2.2 You represent to us and to all suppliers of goods and services through our website that all purchases made by you through our website will be made for purposes integral to your business and will be within the scope of your authority to conclude contracts on behalf of your business
2.3 Customers outside the United Kingdom can access the website and order goods. For such customers, on-line orders will be paused to allow any specific requirements (eg. Carriage) to be agreed. We will not be liable for any commissions, taxes or duties payable outside the UK. Also, see 6.4 below.
3 Price and Payment
3.1 The GBP prices payable for goods that you order are as set out in our website and order form.
3.2 You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges will be advised to you when you place your order.
3.3 Payment is made by debit/credit card through our website and to process these payments you will be referred to a dedicated commerce provider who will take payment via a secure server connection to ensure the safety of your payment online. Whilst every effort is made to ensure the safety of your credit card transaction, we cannot accept any liability for any loss or damage incurred as a result of using the secure payment mechanism.
4 Cancellation By Us
4.1 We reserve the right to cancel the contract between us if:-
4.1.1 there is insufficient stock to deliver the goods you have ordered;
4.1.2 we do not deliver to your area; or
4.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers
4.2 If we do cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit or debit card as soon as possible, but in any event within 30 days of your order. We will not be obliged to offer any additional compensation to you for disappointment suffered or for any consequential losses or expenses whatsoever.
5 Delivery of Goods to You
5.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
5.2 Delivery will be made as soon as possible after your order is accepted and in any event within 14 days of your order. You can request to be advised by email of the anticipated date of delivery.
5.3 Delivery will be made by our courier between 8.30am and 5.30pm Monday-Friday (excluding bank holidays) and it is your responsibility to accept delivery of the goods. If you fail to accept delivery of the goods on the date specified and delivery has to be rearranged you will have to pay a further delivery charge which will be advised to you as appropriate.
5.4 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
6.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity we shall have no liability to you unless you notify us in writing at our contact address of the problem within 48 hours of the delivery of the goods in question. In any event, our liability to you will be limited to the price paid for the goods in question and our liability for any other loss (whether direct or otherwise) is excluded.
6.2 If you do not receive goods ordered by you within 14 days of the date on which you ordered them we shall have no liability to you unless you notify us in writing at our contact address of the problem within 19 days of the date on which you ordered the goods.
If you notify a problem to us under this condition our only obligation will be at our option:-
6.2.1 to make good any shortage or non-delivery; or
6.2.2 to replace any goods that are damaged or defective; or
6.2.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.
6.3 Save as precluded by law we will not be liable to you for any indirect or consequential loss damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.2.3 above.
6.4 You must observe and comply with all applicable regulations and legislation including obtaining all necessary customs, import or other permits to purchase goods from our website. The importation and exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
We make no warranty as to the accuracy of the colours of materials displayed on our website. We recommend that you contact the supplier to request a colour reference or a sample by using the 'Ask a Question' function underneath the product detail in order to verify the exact colour of the materials advertised.
Our Partner Terms & Conditions require partners to quote material sizes accurate to within +/- 1cm. We accept no responsibility or liability for fluctuations.
Unless otherwise expressly stated in these terms and conditions all notices from you to us must be in writing and sent to our contact address at Cotton Hall, Darwen, Lancashire, BB3 0DP, and all notices from us to you will be displayed on our website from time to time.
10 Events Beyond Our Control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes breakdowns of systems or network access, flood, fire, explosion or accident.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these terms and conditions will not be affected.
13 Third Party Rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this Agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
14 Governing Law
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
15 Entire Agreement
These terms and conditions together with our current website prices, delivery details, contact details and private policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation we shall have no liability for any such representation being untrue or misleading.